System settings

General

Company identity, operating defaults and the workspace-wide behaviour of the platform.

Company identity

Shown throughout navigation, documents and exports.

Company nameSupport emailSupport phoneWebsiteUSDOT numberMC number

Operating defaults

Applied when a new shipment, load or order is created.

Default modeDefault equipmentDefault service levelHome terminalAppointment windowDetention free time

Workflow automation

Reduce manual steps in day-to-day operations.

Auto-tender to preferred carriersTender new loads to the highest-scoring preferred carrier on the lane before posting publicly.Auto-create exceptions from telematicsOpen an exception automatically when a temperature or delay threshold is breached.Auto-send delivery notificationsEmail the consignee when a shipment is out for delivery and again on POD upload.Require POD before invoicingBlock invoice generation until proof of delivery is attached to the shipment.Consolidate LTL automaticallySuggest consolidation when two or more orders share a lane and delivery window.

Data retention

How long operational records are kept before archiving.

Shipment recordsTelematics historyDocuments & PODsAudit log